Investigating the Opportunities for Utilizing AI and XR Technologies in the Future of Training
summary
Air France-KLM uses VR AR and AI across recruitment and training with concrete results: a team of 17–18 building certified VR drills (jetway pushback, fire safety, slides, cockpit ground procedures) that run daily and cut cost; a 360° exposure therapy pipeline that has reintegrated colleagues returned next day after long sick leave; a recruitment prototype of unpredictable AI avatars for high‑pressure scenarios; claims about scale (15% global travellers figure and ~0.1% airline share) and EU regulation/privacy limit off‑the‑shelf models so a local emotion‑capable LLM is being built.
AI-written summary · about
chapters (11)
- 0:00Introduction
- 1:33Team and research focus
- 2:36XR training at KLM
- 5:25Customer virtual travel
- 11:00VR for reintegration therapy
- 16:18Prototypes to industrial solutions
- 17:03AI and XR recruitment
- 20:54AI-driven MR training
- 22:20AI regulation challenges
- 23:46Vision for ethical training
- 25:11Q&A
related talks
19mEnterprise AR & VR - Lessons from the Field
32mVR/AR - the new reality for training & performing
34mTransforming Education with XR and AI
28mVirtual Reality as a Practical Instrument
55mI Know kung-Fu
47mArtificial Intelligence and XR
47mKeynote: How VR, AR, MR and XR are changing the world
39mReinvigorating customer experiences: Are you ready for XR tech?