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Automating On-Call Duties with Ansible Tower

Talkat DevConf.CZ 2019 · 2019-01-25..01-27· [devops-and-delivery]
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Red Hat IT automates on-call remediation using Ansible Tower + Nagios event handler to run repair playbooks, set five minutes of downtime so Nagios doesn’t re-alert, post a Jive blog entry, and open ServiceNow tickets when alerts recur. Infrastructure includes clustered Postgres for Tower with a DR playbook cutover. Outcome: over 100 pager playbooks automated, 15% of production alerts handled without paging, 50 converted to a generic restart template, and the open-sourced handler script is available.

AI-written summary · about

  1. 0:00Introduction
  2. 0:26How I started with Ansible
  3. 1:54Ansible Tower infrastructure setup
  4. 3:24Automation steps
  5. 5:20Examples
  6. 6:23Blog Post Example
  7. 6:56Configuration Infrastructure Management
  8. 7:56Nagios
  9. 9:15Nagios Workflow
  10. 13:57Nagios Event Handler
  11. 16:10Simplified Code
  12. 16:42Splunk
  13. 18:14Ansible Tower
  14. 18:50Success
  15. 21:02OnCall Team
  16. 22:09OnCall Duties
  17. 23:51Nagios Users
  18. 24:46Why 5 Minutes
  19. 26:10Service Owners
  20. 28:13Puppet Nagios
  21. 29:03ANCA
  22. 29:43Hosting Issues
  23. 30:14False Positives
  24. 31:00I was working with them
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