Quantifying Genuine User Experience in Virtual Desktop Ecosystems
summary
Measure round trip time <250ms and response times under 250ms, track per‑user bandwidth and break logon into initialization authentication profile policies so slow steps are identifiable, then compute a connection quality by combining latency, response and bandwidth to classify sessions. Use logon simulators and per‑user metrics instead of tickets or emotional scores, aim to keep logons under 30s, and expect most UX faults to span multiple layers so correlate endpoint, hypervisor and network data and automate with tools like eG Enterprise.
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chapters (12)
- 0:00Start
- 2:13Agenda
- 3:25Today's Dilemma
- 4:27Virtual Environment Challenges
- 6:07What can impact the User Experience?
- 7:33Microsoft
- 10:27Parts of the User Experience
- 12:09Round Trip Time
- 15:28Bandwidth Usage
- 18:41Measuring Logon times
- 24:58Don't's of UX Performance Monitoring
- 26:11Summary
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