~/talk

Stop with the dirty tricks: confessions of a UX skeptic

on YouTube 18m
Talkat Config London 2025 · on Wednesday, 2025-05-14· [soft-skills, design-collaboration]

speaker

name:Ningfei Ou
links:none on file

resources

video:https://youtu.be/vN47JaSd_c4
slides:none on file

summary

Argues UX is entering an age of skepticism because repeated nudges and fake signals erode trust, supported by concrete examples: $29.90 charm pricing and a pasted £14.90 half price sticker that felt authentic, game dialogue from Discoysium’s “horrific necktie” that models manipulative voice, Duolingo’s guilt notifications normalizing dark patterns, persistent inaccurate loading/arrival times, and standards like IEC 6236 medical usability plus emotional granularity and flow theory as practical tools to rebuild trust.

AI-written summary · about

chapters (6)

  1. 0:00Intro
  2. 0:37Charm pricing
  3. 4:30Sneaky hobbits
  4. 10:00How can we recover
  5. 11:00Emotional granularity
  6. 13:20Flow theory

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