What and Why, How to Leverage Data Science and Research
summary
Shows that rewiring one UI control — making the publish button direct on the community browsing surface — uncovers the top-of-funnel dropoff and materially increases creators publishing. Uses a context matrix for comments, runs an alpha or closed beta with a subset of users for months to surface microinteraction fixes, and frames analyst asks precisely (for example what percent of weekly active users on surface y are doing x). Gives concrete artifacts: funnel mappings, concept validation, and a playbook.
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chapters (6)
- 0:00Intro
- 0:25Intuition vs Insights
- 4:14Qualitative vs Quantitative
- 5:26Why Data and Research
- 9:06Brainstorming
- 19:45Customer Insights
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