Building a Design Culture for Inclusivity
summary
Advocates a concrete roadmap: revamp research processes by auditing recruitment pools, adding ethnography for low‑vision and other-abled users (observed special keyboards and persistent zooming), and offering flexible incentives (donations or tailored gifts). Build long-term outreach and partner with community leaders to avoid transactional recruitment. Reframe orgs: add inclusive principles, executive sponsorship, team structures that empower designers and researchers, and include engineers in studies (diary-study co-reporting) so insights translate into product change rather than post hoc fixes.
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chapters (5)
- 0:00Start
- 5:39Inclusive Design Inclusive Practices
- 20:06Organization & Culture
- 22:00Review and Revamp Team Structure
- 24:19INCLUSIVITY REQUIRES A SHIFT IN CULTURE
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