Panel: Psychological Safety vs Accountability
summary
Defines psychological safety as the ability to speak up for learning and continuous improvement, contrasts three kinds of accountability (good/bad/ugly), and recommends concrete practices: use Kahneman’s System 1/2 framing, run short feedback loops and safer retrospectives, ask candidates “what’s your strategy for psychological safety” and probe for zero bug policy red flags, build buddy networks and sponsor check‑ins, protect coaches with clear mandates or savings, and treat failures on Amy Edmondson’s ranges of failure rather than blame — assume trust by default.
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chapters (7)
- 0:00Welcome and introduction
- 1:03Defining psychological safety
- 8:28Accountability and its balance
- 13:21Agile coach burnout risks
- 20:45Toxic positivity vs safety
- 27:15Interview red flags
- 35:24Dealing with toxic environments
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