Usability in the Evaluation of Public Sites: WCAG and Heuristics
summary
Explains how Regione Emilia-Romagna evaluates its public websites and services for usability in addition to WCAG accessibility requirements. Describes the mandatory inclusion of usability assessment in accessibility declarations and outlines the region’s verification approach for usability and accessibility of its digital products.
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chapters (8)
- 0:00Introduction
- 3:40Accessibility and usability law
- 12:12User testing and manual review
- 21:23Heuristic evaluation for public sector
- 32:01Heuristics mapping and reports
- 38:22Procurement guidelines for PA
- 43:59Disability user involvement
- 47:09Conclusion and Q&A
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