~/lightning

Adventures in Agile Research

Lightningat UXPA UK March 2018 · on Thursday, 2018-03-22· [ux-and-product-design]
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Only two researchers support five product teams, causing weeks-long lead times so product teams run too many surveys and mostly inconclusive A/B tests. The change is to run research days every three to four weeks, require a note‑taker and observer from the product team, do collaborative write-ups and a wash‑up the next day, and publish findings on a Trello research library. Recruitment starts by emailing existing learners (very high response); plan is to build an opt‑in panel and formalize ResearchOps.

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