Discount Usability Testing for Agile Teams
summary
Shows a concrete recipe: run three users, three observers every iteration, give each user 3 tasks, 30–45 minutes, record with Silverback/WebEx or even a phone on a gorillapod, then spend about four hours total to debrief and push the top three issues into the backlog. Cites Nielsen-style evidence that 3–5 users find most usability problems, illustrates with a tablet EMR that failed because users tapped with a pen instead of using ink, and emphasizes quick tweaks and iterative fixes that actually change product direction.
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chapters (5)
- 0:00Start
- 20:12Facebook
- 21:37Anatomy of a User Test
- 39:37Discount Testing Exercises
- 54:52Do the Minimum That You Can To Fix the Problem
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