DIY Usability Testing With No Money and No Time
summary
Claims an eight-step DIY protocol lets teams run meaningful usability tests with no budget by using prototypes or beta builds, a note-taker, and simple tech like Zoom or a phone recorder. It recommends five users for qualitative insight, schedules 45-minute sessions with 15-minute buffers, and advises a second person to take notes and record on phone if needed. Example: a 2012 regional hospital site test shows a real task (find and book a doctor) failing because a tiny beige label under the login is missed.
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chapters (14)
- 0:00Introduction and setup
- 1:04What is user testing
- 3:39Preparing the prototype
- 5:24Finding test participants
- 7:27Setting up the test space
- 8:51Recording the session
- 9:33Needing a note-taker
- 10:35Scheduling and backups
- 10:55Icebreaker and narration
- 11:36Staying silent during tests
- 12:42Analyzing results
- 13:23Creating the report
- 13:44Live user test demo
- 22:34Q&A session
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