Games We Play to Improve Incident Response Effectiveness
summary
Surveys concrete exercises: party games like Jackbox/Drawful to build trust, communication drills such as Keep Talking and Nobody Explodes to practice calm, precise descriptions, and role games like Overcooked to rehearse delegation. Recommends tabletop exercises, paging on‑call to execute a specific runbook, intentional small breaks or a power‑cut style game day, and using chaos testing tools (Gremlin) to validate resilience. Outcomes: finds stale runbooks, uncovers missing automations, sharpens muscle memory, and lowers MTTR but needs executive buy‑in for production game days.
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chapters (19)
- 0:00Intro
- 0:58Prerequisites
- 1:54Foundational Factors
- 3:05Course Skills
- 5:51Why Does This Matter
- 8:29How Can We Grow a SRE Culture
- 8:45Intentional Practice in Playing Games
- 11:40Maslows Hierarchy of Needs
- 12:46Categories of Games
- 14:00Party Games
- 15:06Communication
- 16:43Overcooked
- 18:25Ops Drills
- 22:50Marketing and Legal
- 23:51Fire Drill 1
- 26:09Chaos Testing
- 27:43Game Days
- 29:54Feature Flags
- 30:25Conclusion
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