The Origins of USAA's Postmortem of the Week
summary
A company-wide weekly Postmortem of the Week meeting runs Thursdays at 11pm ET, gathers 200–400 attendees after a team’s own debrief, and focuses on polished, technical walkthroughs (system diagrams with a red X on the failure) so engineers explain how things work before explaining what broke. It uses an executive sponsor, controlled Q&A via chat, invites customers to explain mitigations, emphasizes blameless culture, and reports clear outcomes: more cross-team collaboration, bigger attendance, and concrete resiliency investments.
AI-written summary · about
chapters (5)
- 0:00Introduction
- 2:06What is Postmortem of the Week
- 6:57Preparing for a Postmortem
- 14:12Postmortem Results
- 16:34Next Steps
related talks
07mDia de los Muertos - Postmortems that save lives
28mBlameless Postmortem Culture
31mPost-mortems: Building better software together.
10mSimplify your postmortems and focus on scaling
51mEmbracing Failure and Learning from Our Mistakes with Effective Post Mortems
28mPost-mortems or How to Walk Away Happy from a Carnage
12mUsing postmortems to break out of infinite loops
16mInterview