What To Do When SRE is Just a New Job Title?
summary
Company migrates from datacenters to cloud for a platform with 4M users and ~5M items/year, leaving ops people without purpose; solution is to define a clear mission (example: “reliable, secure, easy to use platform”), map skills to company goals, and prioritize work. Concrete practices: primary/secondary pairing on every task, an on-call rotation or shield role to cut interruptions, fix accumulating technical debt proactively, and build a reliability guild plus regular tech talks and virtual “water fountain” spaces to grow cross-team community.
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