The Never-Ending Story of Site Reliability
summary
Argues that automation doesn't remove SRE roles and offers a measurable rubric: maps the Dreyfus skill levels to specific practices — incident response, prevention, postmortems, SLAs/SLOs and monitoring — with concrete signposts (novice: manual quarterly SLA counts; competent: internal SLOs and consistent monitoring; proficient: controlled chaos experiments; master: system‑wide observability and automatic anomaly correlation). Describes LinkedIn’s tool Insomnia that counts out‑of‑hours wakeups, recommends chaos injection at the proficient level, and shows mastery as observable on demand.
AI-written summary · about
chapters (6)
- 0:00Start
- 6:03Shu Signposts: Incident Response
- 7:26Shu Signposts: Incident Prevention
- 8:41Shu Signposts: Post Mortems
- 11:24Shu Signposts: Monitoring
- 15:08Assessing Your Organization's Level of Practice
related talks
18mThe Good, the Bad and the Ugly: The 3 Learnings of an SRE
31mConfessions of an SRE Manager
28mEvolution of SRE and Rising Need of SRE Catalyzers
52mThe Only Constant Is Change: Lessons from a 25 Year SRE Career
33mMy Journey to SRE
27m20 Years of SRE: Highs and Lows
36mWhat Makes a Good SRE: Findings from the SRE Survey
24mManaging Up and Sideways as an SRE