Managing Up and Sideways as an SRE
summary
Describes concrete tactics SREs can use without title change: mentorship as mentoring, coaching, sponsoring, using Situation-Behavior-Impact feedback, and running blameless postmortems with tracked action items. Recommends planned failure to surface overloads, a two-week buddy rotation across sites to surface interpersonal and knowledge gaps, and pushing back as an umbrella rather than passing mandates as a funnel. Cites managing 200→15,000 volunteers as practical experience, notes low performance fixes take months and year-long failures require escalation.
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chapters (10)
- 0:00Start
- 2:32What you'll lea
- 4:31Management
- 5:31Career develo
- 7:36Technical con
- 9:01Interpersonal
- 10:34Impostor synd
- 11:39Burnout, Opera
- 14:48Low performa
- 17:16Development
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