Government Needs SRE
summary
After rescuing HealthCare.gov in 2013 this group forms the U.S. Digital Service in 2014 and builds concrete wins: a scalable login system rewritten for about $4M that replaces a $70M/year legacy stack cuts error rates from ~25% to near zero and serves in ~20ms, a mobile first College Scorecard exposing earnings and loan outcomes, and streamlined VA forms like Skidoo. Teams stay small and autonomous about 150 people and success requires executive authority, monitoring, and a clear deadline.
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chapters (10)
- 0:00Start
- 4:47The Us Digital Service
- 16:28The Root Cause Analysis
- 17:34Scalable Login System
- 19:52The College Scorecard
- 22:27U S Web Design Standards Design Project
- 23:27What Are the Factors That Make It Possible To Succeed
- 26:11Executive Authority
- 32:14Monitoring
- 38:12Are There any Agencies or Governments That You Look up to that You Think Have Really Nailed Embracing the Best Practices
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