An investigation of phishing awareness and education over time: When and how to best
summary
A 12‑month field study with 409 voluntary participants drawn from a 2,200‑employee public agency shows an on‑site phishing tutorial improves detection for about four months and fades by six. Four reminder formats—leaflet, short rules text, video, and interactive email example—are compared; the short rules format fails to restore performance, the leaflet and video bring back gains immediately, and only the video and interactive email example sustain significant improvement at 12 months.
AI-written summary · about
chapters (5)
related talks
38mClick Here Now: A Positive Way to Create Phishing Awareness
06mSoK: Still Plenty of Phish in the Sea — A Taxonomy of User-Oriented Phishing
05mKnowledge and Capabilities that Non-Expert Users Bring to Phishing Detection
52mWho Says Cybersecurity Can’t Be Creative?
27mBlunting the Phisher's Spear: A Risk-Based Approach...
12mWhat Motivates and Discourages Employees in Phishing Interventions: An Exploration of
30mGetting Engagement in the Midst of Chaos
09mPresenting Suspicious Details in User-Facing E-mail Headers Does Not Improve...