Harry the Hedgehog Learns You A Communication
summary
Three concrete communication practices are offered and illustrated with developer scenarios, hedgehog and Harry Potter examples, and a personal cancer caregiving story: think then speak (pause and ask what who how), drop the nots (rephrase negatives into direct offers or constraints), and watch your impact (take responsibility, praise outcomes not hours, offer help or a contact instead of shrugging). Each tip shows what to say, how to rephrase, and when it reduces harm or confusion.
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chapters (22)
- 0:00Start
- 1:06COUNTING
- 1:34COMMUNICATION IS HARD
- 2:38WE'RE GOING TO LEARN YOU A COMMUNICATION
- 4:25FOUNDATION OF ALL COMMUNICATION
- 5:27AVOID SHARING SOMETHING PRIVATE
- 6:42AVOID SAYING SOMETHING YOU'LL REGRET
- 7:02DROP THE NOTS
- 8:01I'M NOT EATING CRAYONS!
- 8:11NOT'S REVEAL TRUTH
- 8:26I'M EATING CRAYONS!
- 9:14NOT'S ENABLE MISUNDERSTANDING
- 10:01EXAMPLES
- 13:53GOOD INTENTIONS ARE NOT ENOUGH
- 14:10PRAISE THE OUTCOME, NOT THE TIME.
- 15:01DIMINISHING LANGUAGE
- 15:25YOU'RE JUST SAD
- 16:06I DON'T UNDERSTAND.
- 17:04#CANCERSUCKS
- 17:25GOOD HUMANS
- 18:44DETRIMENTAL IMPACT
- 19:30TAKEAWAYS
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