Harry the Hedgehog Learns You A Communication
summary
Five actionable rules with concrete examples: Think, then Speak — ask what you want, who you’re talking to, and how to explain it, illustrated by Hagrid’s secret slips; Drop the Nots — replace denials with what’s possible, shown by the kid who admits “I am eating crayons”; Drop the Justs — stop belittling others or yourself; Watch Your Phrasing — avoid vague or stereotyped language; Praise in Public, Critique in Private — specific praise types and private, behavior-focused correction. Practical, repeatable tactics and one workplace policy (headphones = Do Not Disturb).
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chapters (8)
- 0:00Start
- 0:15COUNTING
- 0:41COMMUNICATION IS HARD
- 3:25THINK, THEN SPEAK
- 19:38OWN YOUR ACCOMPLISHMENTS
- 25:55LADIES AND GENTS
- 30:41PRAISE ASA MOTIVATOR
- 32:42BEHAVIOR DRIVEN CRITIQUE
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