IQ vs EQ: Why Underachievers Hire High Achievers
summary
Defines Emotional Intelligence and emotional competence, compares EQ and IQ in importance, and explains how emotionality relates to leadership effectiveness. Describes emotional leadership, different leadership styles a person can use, and discusses the role of emotions in business and whether EQ is a marketing myth.
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chapters (10)
- 0:00Emotional intelligence intro
- 1:07What is emotional intelligence
- 3:57Four EQ competence blocks
- 6:25Self-awareness and confidence
- 8:15Self-regulation in tough spots
- 11:48Social sensitivity and empathy
- 13:32Relationship and conflict management
- 16:45EQ assessment exercise
- 17:06Developing emotional intelligence
- 20:38Intelligence types and development
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