IT takes two to dance the IT tango
summary
Argues that business and IT must become competent dancing partners by changing the IT operating model (uses an adapted business model canvas, DevOps ideas and BRM practices), gives concrete spend examples (Air Canada ~1.5% IT spend versus 15–20% in finance), recommends appointing a business relationship manager and an IT counterpart in the business, shows that co‑location — literally sitting next to each other — speeds value creation, and reports repeated workshop results that validate the behavior-change exercises.
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chapters (23)
- 0:00Intro
- 2:16IT takes two to tango
- 4:22No photo sign
- 14:23IT is too important
- 14:46Business concerns
- 18:46Business behavior
- 19:07Kill DevOps
- 19:53MBA speak
- 20:32Communication between business
- 20:53IT people are weird
- 21:05IT people are slow
- 23:02Business people are talkative
- 23:32They blame us
- 23:52Dividing
- 26:14Business relationship management
- 27:04Behavior
- 28:38Be conscious
- 29:01Emotions
- 30:30Learn more about emotions
- 31:03The meaning of life
- 33:31Why do people suffer
- 35:00How to hang toilet paper
- 36:05Dan Pink
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