Public Health Innovations for COVID Response
summary
Los Angeles County automates COVID interview entry using UiPath RPA, cutting a 120,000+ interview backlog to zero, processing over 500,000 transactions, reducing 15 full‑time data entry roles to two part‑time reviewers and achieving a 92% automated success rate; bots run every ~30 minutes and log every change. A companion community panel, Angelenos in Action, launches in under a week, reaches ~17,500 enrollees with ~80% response via two‑way SMS and multilingual outreach.
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chapters (7)
- 0:00Introduction and panel overview
- 7:38Robotics process automation solution
- 16:05RPA demo and technical details
- 23:12Lessons learned from RPA project
- 33:56Angelino's action community program
- 44:32Program design and scalability
- 55:17Conclusion and Q&A summary
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