Calm in the Chaos Leading in the Permacrisis
summary
An intervention case shows around 80 people handing in their notice over five days and uses the hand‑brain model to explain how stress flips the cortex into a cortical flip, degrading decision making and memory; cortisol subsides in about 90 seconds. Practical steps include five‑minute meeting offsets, clean language and written intent, and tooling: SCARF prompts that shape comms plus AI as cognitive exoskeleton for summaries, inbox triage, premortems and cognitive‑load audits, which reduce firefighting and restore calm.
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chapters (13)
- 0:00Welcome and introduction
- 1:56Understanding the perma crisis
- 3:42Meet the speaker Carrie
- 4:47Case study David’s crisis
- 7:58Brain under stress model
- 10:08Diagnosing leadership stress
- 13:05Intent vs impact gap
- 15:14Inner work for calm
- 17:00Metacognition in meetings
- 19:25Key questions for leaders
- 20:29SCARF model for teams
- 22:59Process redesign with AI
- 25:27Leading from calm
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