Mind Over Malware: Reducing Decision Fatigue in Incident Response Teams
summary
Claims that the brain is the incident-response bottleneck: stress triggers fight/flight/freeze/fawn, raising cognitive load and causing decision fatigue that accumulates errors, missed alerts, tunnel vision, poor prioritization and burnout. Remediations include role segmentation, playbooks/runbooks, escalation paths and decision-support tools, plus stress techniques like 4-7-8 breathing and progressive muscle relaxation. Exercises demonstrated are chaos stack tabletop with rapid stacked injects and short competitive gamified tabletop rounds (≈30 minutes, tokens and scoring) to rehearse decisions under pressure.
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chapters (8)
- 0:00Introduction
- 1:03Brain bottleneck in IR
- 8:05Decision fatigue harms IR
- 13:42Overcoming decision fatigue
- 16:57IR role segmentation
- 18:01Chaos stack tabletops
- 23:06Psychological stress techniques
- 25:32Key takeaways and Q&A opening
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