(E)-Motions
summary
Uses AI images created with Microsoft Designer and shows that surprise features like the Edge surf game auto-launching offline raise delight, while a restaurant reservation app that drops timers and fails creates real-world anxiety and missed dinners. Demonstrates how persistent reminders from Facebook/Google resurface ex-relationships, how hard deadlines and exclamation marks spike stress, and how an undo-consistent sandbox and clear progress bars reduce panic. Recommends user panels and measured emotion tests to validate changes.
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chapters (8)
- 0:00Welcome
- 3:21Emotions theory
- 11:13Emotions in design
- 20:10Low emotions triggers
- 26:56Negative emotions limits
- 36:00Mindful design ethics
- 45:17High emotions in products
- 51:03Recap and key takeaways
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