The Power/Value Of Belonging
summary
Shows three concrete moves: a kindergarten picked PB&J to make a child feel seen, then sat by the water cooler daily for six months to meet stakeholders and launched 4th-floor cohorts — a low‑lift pilot that wins engagement and an All‑Hands slot. Offers UX rules: stop binary gender questions, collect sex‑at‑birth plus self‑identified gender when needed, and design unisex kids products. Backed by numbers: ~5% US identify LGBTQ+, 0.6% (~1.6M) trans/nonbinary, Gen Z ~28% LGBTQ+.
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chapters (15)
- 0:00Introduction and welcome
- 1:12Why peanut butter sandwiches matter
- 9:58The power of the water cooler
- 16:19Sharing my softball story
- 20:50Equity inclusion and user experience
- 29:37Q&A begins
- 30:20Business-level purpose and belonging
- 32:28Intentionality of connection
- 34:39Hybrid work and remote engagement
- 36:46Advice for finding courage
- 39:55Gender questions in research
- 43:08Starting an ERG at work
- 45:57Values alignment and belonging
- 48:45Neurodiversity in the workplace
- 50:33Closing remarks and gratitude
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