Swiss Army man, or What a UX designer consists of
summary
Argues that a usable UX person combines five concrete skills: conceptual strategic thinking (anticipates yesterday and tomorrow), rapid domain learning, presentation and feedback handling, a visual toolbox, and a mental library of examples. Recommends specific artifacts — personas mind maps user flows and service blueprints — and training methods: a three‑month trainee program, daily defense Q&A, copying interfaces, and quizzes. Gives concrete failures: jumping into wireframes misses unauthenticated flows; defenders ask “what if there are 12 tabs?” to force system thinking.
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chapters (16)
- 0:00Start
- 3:42Parts of the Ux Body
- 9:37Communication Skills
- 16:23Conceptual Strategic Thinking
- 17:17Tools
- 20:38Raymond Smalling
- 21:41Designing for the Digital Age
- 22:30Context
- 28:44Communication
- 30:40The Pyramid Principle by Barbara Minter
- 38:51Proximity
- 41:08Type Matters
- 43:24How Do You Deal with Customer Requirements That Require Ux Which Goes beyond the Limits of Physics Eg Displaying Huge Amounts of Data in Milliseconds
- 44:32How People Perceive the Experience
- 46:18Workshops
- 48:51The Design of Everyday Things
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