Panel Discussion: The digitisation of Indian financial services
summary
India's financial digitisation shows concrete builds and measurable scale: a bank group reports 440 million customers and an asset manager runs 5–6 million SIP investors monthly and a $170B book; a payments vendor processes 7–10 billion transactions a year totalling $130B GMV across ~70 deployments; an RBI‑licensed account aggregator going live in June delivers consented data sharing, GST and bank statements in machine‑readable form to enable real‑time cash‑flow lending (92% of GST filers lack formal credit). Tools: open APIs, biometric and video KYC, WhatsApp banking, agent networks and passbook ATMs.
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chapters (11)
- 0:00Introduction
- 1:58Panelists' roles
- 11:50Digital divide in inclusion
- 17:02Trust through transparency
- 26:11Agent banking role
- 32:28Small business opportunities
- 36:21Global tech firms' impact
- 40:19Key innovations
- 43:50Partnerships driving future
- 46:59Predictions for India
- 51:14Q&A
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