Putting others first: How to develop a servant leadership style
summary
Organisational case study: a 12‑month learning journey with waves, formal and optional training, and checkpoints at six and twelve months produces 95% uptake into two consolidated roles — delivery lead or product engineer — supported by embedded practitioner coaches and a shared skills capability wheel listing ~20–25 skills and T‑shaping expectations. Line management shrinks from 50+ to 10 line managers for consistency. Practical tools: role consolidation, delegation‑style conversations, coaching over command, and community storytelling; result is measurable behavioural shift toward servant leadership and faster, repeatable delivery practices.
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chapters (8)
- 0:00Introduction
- 3:00Culture
- 10:30Servant leadership
- 14:40Motivation
- 25:38Learning Journey
- 27:40Growth Mindset
- 32:36Empowered Leadership Course
- 37:20How to become a Jedi
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