Safety in Agile Transformations
summary
Resistance stems from fear from prior authoritarian environments and lack of confidence, so change requires a careful, scaffolded approach: an agile coach runs staged coaching sprints where the team is initially told exactly what to do, then given choices, then encouraged to decide; the coach intentionally moves from directing to guiding to supporting to listening over a months-long transition and the team becomes genuinely self-managing and empowered.
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