I'm Make Technical Videos... Am I Still a Documentarian?!
summary
A company retools its YouTube channel, removed ad videos and fills it with Confluence how-tos that actually surface in Google, proving documentation lives on video as much as text. A short-format experiment yields one-minute videos that solve narrowly scoped problems and a clip that helps 444 people find a fix. Practical lessons: use tools already on hand, keep personality and small mistakes in footage, iterate fast, and measure reach rather than promise vague examples.
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