Entrevista a Ana Bernal y Cristina Gimeno
summary
Copy-paste is not fully eliminated: users are taught to redesign paper workflows instead of digitizing them line-by-line, which reduces replication but hasn’t reached the target. Data is held on a horizontal platform that decentralizes information across the administration while allowing interoperable platforms to connect with vertical backoffice systems, so correlation happens through integration points rather than a single consolidated database.
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