How Moldova’s National Design System made UX impossible to ignore in Government Services
summary
Describes Moldova’s National Design System and how it was applied to government services to elevate the role of user experience in public-sector delivery. Covers the concrete technologies and artefacts used to build and govern the system (design system components, guidelines, and governance processes) and explains how those assets were integrated into government service development to make UX a visible, enforceable part of digital projects.
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