0 to 1 Product Orchestration: Building AI as it Changes the Way We Work
summary
Built over 2.5–3 years inside a regulated multinational, an enterprise internal AI system combines LLMs, RAG, and tooling to let colleagues experiment safely and learn; adoption grows organically with clear metrics — MAU, retention, prompt usage and year‑on‑year percentage growth visible on a foundational analytics stack and dashboards for execs; features ranged from voice chat to deep research and personalization, supported by a product data science pipeline; surprising lesson: baseline data matters more than hype — baseline data is the northstar.
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chapters (13)
- 0:00Introduction and context
- 1:11Building AI in regulated enterprise
- 3:58Complexity behind chat interfaces
- 8:56Trust and AI governance
- 11:45Orchestration and stability in AI
- 17:02Breaking silos in AI teams
- 20:31Platform vs plugin AI products
- 24:03Measuring AI impact and value
- 27:34Key lessons and future focus
- 28:17Q&A: Defining AI success metrics
- 29:02Q&A: Organic vs top-down AI adoption
- 30:05Q&A: AI adoption targets
- 30:46Q&A: Researching AI needs
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