Design system as a service, not a product
summary
A university treats its design system as a service not a product by building a paid‑attention UX advocacy program that teaches non-designers to use and contribute to components the team maintains in Figma Storybook and GitHub The small digital team owns five products but scales impact by training business analysts project managers content and accessibility staff Participants run real user tests use Hotjar and pattern libraries as teaching tools and return confident enough to contribute which increases organisationwide adoption and contribution
AI-written summary · about
chapters (6)
- 0:00Introduction
- 1:34Design system perceptions
- 3:03Minimal awareness
- 4:40Scaling as a small team
- 10:28Creating a design system, as a service
- 18:23Takeaways
