Panel Discussion: Transforming Retail with Quality Engineering
summary
Panelists describe concrete wins: a goal of >80% automation at Dollar General, CI/CD security scans with SonarQube and Veracode that create immediate tickets, and ADA automation that drops from ~160 critical issues to zero. Practices include component and end‑to‑end load tests (spike, endurance), doubling peak capacity planning (example: 50k→100k orders), API integration tests with MS CRM and payment gateways, reusable automation frameworks across 60 sites, GitHub Copilot/ChatGPT for test case/code generation, and synthetic data/OneTrust for PCI/GDPR.
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chapters (8)
- 0:00Welcome
- 1:08Retail QE challenges
- 5:29Omni-channel strategies
- 16:33Peak traffic testing
- 26:56AI in retail QE
- 43:39Compliance, security, trust
- 54:17QE leaders insights
- 58:28Closing
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