Reshaping Business with AI
summary
Consultancy work includes ~450 builds with ~30 local projects and early involvement with OpenAI and tools like ChatGPT and Gemini; enterprise moves from experiments (800→8 use cases at Dell) to agentic AI that delivers 60–70% time reduction and 3–4x productivity in sales, recruitment and claims. Procurement pilots show ~3–4% savings that can translate to $50–60M on $1B spend; wealth management pilots raise advisor throughput ~1.5–2x and productivity ~50%. Strategy emphasizes agents, data/tech foundations, lab-and-crowd governance and heavy change management.
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chapters (8)
- 0:00Introduction and credentials
- 1:04AI evolution phases explained
- 3:30Multi-year AI transformation
- 6:36Big bets and business impact
- 8:43Process simplification with AI
- 10:07Lab and crowd approach
- 11:11Agent-ready consumer design
- 12:58Six key lessons summary
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