Driving Transformation with AI Agents
summary
Oracle NetSuite describes a ground-up AI agent strategy powering its 41,000 customers and 60% of US IPO firms with back-office ERP (finance, HR, inventory, e‑commerce). The stack uses foundation models (GPT, LLaMA, Cohere), multimodal AI services, cross-platform interoperability (Salesforce integration), and agent applications that demonstrate communication, proactivity, domain depth, flexibility. The company reports 99% of C‑suite plan investment but 67% fear agent errors, so deployments include transparency, accountability, and human oversight for safety.
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chapters (5)
- 0:00Introduction to AI agents
- 1:55Oracle NetSuite's AI approach
- 5:52Building AI from the ground up
- 8:08Balancing innovation with safety
- 11:03Transformation with safe AI
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