Voice Authentication: Robinhood and Pindrop’s Innovative Methodology
summary
Robinhood and Pindrop explain using Pindrop’s speaker recognition API inside Robinhood’s mobile app to enroll and verify users by voice for account lock-out, improving customer experience and security. They outline the current deployment for account recovery and mention planned extensions such as verifying high-risk transactions.
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chapters (10)
- 0:00Intro
- 1:20Why are we here
- 2:10What is behavioral engineering
- 6:44Personal story
- 9:16Robinhoods approach
- 13:27Future potential
- 16:59What to do today
- 19:08Questions
- 22:31Enrollment
- 27:08Security
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