Failure, Risk, and Shame: Approaching Suffering at Work
summary
Claims that emotional pain is the mechanism that lets teams learn and that most coping strategies add a worse “second arrow,” then gives concrete practices to stop that cycle: RAIN (recognize, allow, investigate, nurture), periodic practice gratitude and mindful self‑compassion, share pain to reality‑check, orient to values, take the next smallest step, and use engineering tools (continuous delivery, tests) to reduce anxiety. Not about fixing toxic workplaces; evidence claims “research backs this up” but no hard numbers are given.
AI-written summary · about
chapters (14)
- 0:00Intro
- 1:32What we'll cover
- 2:16What we won't cover
- 3:38Our usual responses to pain
- 10:30Failure Something bad happened
- 16:00Anxiety Something bad might happen
- 18:50Shame I am bad
- 20:08What shame looks like
- 23:11Remember: Pain is Temporary
- 24:10Share your pain
- 26:12Orient toward your values
- 29:56Investigate
- 30:56Nurture: Mindful self-compassion
- 34:52Resources








