Plays Well with Others: How to Stop Being a Jerk Today
summary
Claims jerks can change and offers a concrete pattern: Introspect Interact Iterate applied to meetings, disagreements, code review and outages. Specific tactics include identifying emotions and motives, suspending ego, practicing active listening, asking clarifying questions, building solutions together, soliciting feedback, owning mistakes with a four-part apology, and measuring progress — even use a clicker or timer to count interruptions. Example workplace: ezCater’s “no assholes” policy and routines for post‑incident lessons learned.
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chapters (11)
- 0:00Start
- 4:09The Arrange Act and Assert Pattern for Unit Tests
- 6:21Active Listening
- 6:42Keep It Collaborative
- 8:27Soliciting Feedback
- 10:17Introspect
- 13:03Disagreements
- 20:21Mistakes Are Natural and Inevitable
- 24:10Goal Review
- 26:34Keep Up the Good Work
- 27:13Stay Vigilant
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