Efficacy and Efficiency: The Key to Team Success in Exponential Businesses
summary
The talk explains the difference between efficiency (doing things right) and effectiveness (doing the right things) as complementary skills for building and scaling distributed/remote teams that support exponential products. It describes a team model focused on autonomy, ownership, continuous improvement, respect and focus, and shares practical approaches used over the past decade to balance efficiency and effectiveness across distributed teams to increase delivered value. Technologies mentioned in the presenters' backgrounds include microservice architecture, cloud, DevOps, REST/HATEOAS APIs and agile practices.
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chapters (21)
- 0:00Introduction
- 0:50Who is Cristiano?
- 1:14Definitions of Efficiency and Effectiveness
- 3:16Balancing Efficiency and Effectiveness
- 4:05Software Development
- 6:10Role Changes
- 7:43Multidisciplinarity
- 8:28Examples
- 12:20Role Changes
- 13:36Challenges of the Exponential Model
- 15:59What’s the Difference Between Effectiveness and Efficiency?
- 18:14How to Achieve Balance?
- 21:04Autonomy
- 22:26Objective
- 23:31Why Are You Doing This?
- 25:19Measuring Team Sentiment
- 27:25Involving Everyone
- 30:21Difficult Conversations
- 33:02Scaling Teams
- 36:28Relationships Between Teams
- 45:07Identifying Problems and Addressing Them
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