Keynote Presentation Survive Your Nightmare Security Incident and Thrive Again
summary
A company experiences a Labor Day 2019 account takeover exposing business contact and usage data but not end-user records and responds with concise near-term remediation rather than vague long-term promises. Recovery includes emotional triage using a Ginger mental-health check-in, enforced time off and small morale rituals, and operational fixes: link tickets to story-driven OKRs, publish weekly vulnerability metrics in a spreadsheet covering engineering HR and finance, and report to execs and board so fixes actually get done.
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chapters (10)
- 0:00Start
- 9:19Stories: Security People and Holidays - this is Us
- 10:00Stories: Our Holiday Fun incident
- 13:25Stories: Our Planned Holiday Checklist
- 14:18Stories: Our Actual Holiday (and Beyond) Checklist
- 16:09Incident Reflection: Amature Psychology, Free Therapy
- 20:38Reflection II
- 34:35Exit the Haunting and Fight Back
- 41:21Moving forward and Helping Others..
- 41:36Moving forward to Help Ourselves and Others
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