How to Run 100 User Tests in Two Days
summary
A UX team runs concentrated user research at its conference booth, achieving 50 tests the first year and 95 tests in 2013 by using a 700-person Puppet Test Pilot pool, 25-minute sessions and one-table-per-station setups. Tests record with Silverback screen + video capture, facilitators fill a brief survey after each session and results are aggregated into a spreadsheet for immediate analysis, which saves findings when laptops are lost. Paper NDAs move to DocuSign and volunteer training plus retrospectives improve quality.
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chapters (10)
- 0:00Start
- 0:28First Exposure To Open Source
- 4:49User Testing
- 9:34Results of the Testing
- 11:00What Have We Learned
- 11:36Development Pipeline
- 18:11Tips for Success
- 20:31Overview Meeting
- 22:45Keep Things Digital
- 23:35Self-Guided Tests
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