Building High-Performing Cross-Cultural Teams
summary
Claims and methods: uses Aaron Meyer’s Culture Map to plot cultures on scales for communication, feedback, decision making, trust, and time, shows charts and concrete rules to apply. Examples: US vs Sweden on consensual versus top-down decision making, queue ticket and Brazilian dinner timing, Japanese slide‑deck feedback protocol. Specifics include teams with ten nationalities and the counterintuitive finding that miscommunications happen most between two different high-context cultures, with recommended low-context processes to reduce breakdowns.
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chapters (5)
- 0:00Start
- 9:35Two Types of Feedback
- 15:56Two Types of Decision Making
- 18:03Avoiding Culture Clashes
- 25:14Two Cultures of Time
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