Building High-Performing Cross-Cultural Teams
summary
Moves from Austin to Germany in 2018 and to Stockholm in 2020 and reports joining teams of seven nationalities → ten nationalities as evidence that culture matters; uses Aaron Meyer’s Culture Map and focuses on two measurable scales: low-context vs high-context communication and direct vs indirect feedback. Claims miscommunication peaks between two different high-context cultures, contrasts English (≈500,000 words) with French (≈135,000), recommends low-context processes and private gradual feedback instead of the US-style compliment sandwich.
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