~/talk

What Connections Can Teach Us about Postmortems

Talkat LISA19 · on Wednesday, 2019-10-30· at 11:45· Salon E· [devops-and-delivery, documentation]
slides:none on file

Argues that using James Burke’s Connections techniques turns dense postmortems into usable lessons by highlighting surprising connections (e.g., how unrelated services or the 1965 Northeast blackout cascade interact), using concrete tools like timelines-first, primary-source links, and system/person zoom-ins, and by writing in plain language; cites Connections as a ten‑part 1978 series that spent two years visiting 150 locations in 22 countries to trace eight technologies. Shows these techniques improve recall and diagnosis but warns they can introduce bias if narratives are forced.

AI-written summary · about

  1. 0:00Introduction
  2. 0:14What is Connections
  3. 0:36James Burke
  4. 2:42The First Episode
  5. 3:59The Last Episode
  6. 6:00How I Learned History
  7. 7:05History vs Historiography
  8. 7:46Storytelling
  9. 8:31Postmortem is a story
  10. 9:21Logical rational brain
  11. 9:50Postmortems
  12. 10:04Oversimplification
  13. 10:49Metrics Logs
  14. 12:19Central Question
  15. 12:35Burkes Technique
  16. 17:11The Future Knowing What Happens
  17. 19:05Illustrating Complexity
  18. 21:49Writing Well
  19. 25:19Avoid telling a story
  20. 26:05Avoid hindsight bias
  21. 27:17Avoid threeact narratives
  22. 28:17Summary
  23. 29:38Questions
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