Hacking Communities: ROI of Belonging
summary
Shows how investing in community can be measured and tied to product outcomes using cohort analysis of GitHub and Slack logs, NPS and onboarding surveys to track newcomer retention and contribution rates. Describes a six-month mentorship pilot that increased merged PRs from about 10% to 30%, links meetup attendance to feature delivery velocity, and details the tooling, exact metrics, incentive mechanisms, and one intervention that had no effect.
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chapters (5)
- 0:00Introducere la conferință
- 10:00Comunități și cultură organizațională
- 20:00Impactul economic al apartenenței
- 30:00Studii de caz și exemple practice
- 40:00Concluzii și Q&A
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