Hacking Humans
summary
Five concrete principles: simple clear on‑ramps (six onboarding steps from why to validation for a first pull request), principled choice and asynchronous workflows (use GitHub/GitLab and visible issue histories), incentives that work — detect 5–7 contributions and send a personal thank‑you email (proven to boost retention), status via objective reputation systems (leaderboards with point‑based grading like HackerOne), and habit formation (measure change over ~66 days). Examples: frowny‑face speed signs, IKEA effect, signed tax form study.
AI-written summary · about
chapters (8)
- 0:00Introduction to devops culture
- 3:51The psychology of DevOps
- 10:18Principles of clear direction
- 14:58Principled choice and agency
- 19:13Finding meaning and belonging
- 24:00Incentives and rewards
- 33:11Status and team dynamics
- 38:43Implementing cultural change
related talks
34mHow to get them to Commit?
45mHacking Communities: ROI of Belonging
29mCommunity hacks to enhance your career
44mWhen & how to Reward Great Contributions
40mI wanna do Open Source, but I don't know how
23mGet more people to participate in your project
45mHacking Communities: ROI of Belonging
35mBuilding Community